Mission Impossible: Building trust in the public arena

My work is in the public arena, in the space between people. That means I spend a lot of time feeling the impacts of polarization, disconnection, fear, anger and distrust. In the last few years it has become palpable; so much so that I’ve called this time “a time of outrage.” In 2020, we layered the emotional, financial and social impacts of a global pandemic over top of it like icing on a cake. It’s not just the virus that is contagious, it is the emotion surrounding...

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